Terms & Conditions

Introduction and acceptance

These Terms form a legally binding agreement between you and Mulsetu Agrotech Private Limited in relation to the website and the technology business operated under the Mulsetu name.

A project proposal, statement of work (SOW), subscription or SaaS agreement, data processing agreement, or other signed contract may contain additional or different terms. Where those documents apply, they take precedence over these website Terms for that engagement.

Company and service description

Mulsetu’s software and technology business is operated by Mulsetu Agrotech Private Limited. We provide technology and digital solutions, which may include software development, websites and web applications, SaaS and product engineering, custom software and operational systems, mobile applications, AI and automation, and related advisory or support work.

Information on the website is general. It is not an offer, quotation, or commitment to take on a project until we agree in writing.

Eligibility and account responsibilities

The website and our services are intended for businesses and professionals. You confirm that you have authority to bind the organisation you represent.

If we issue you login credentials for a product, portal, or staging environment, you must keep them confidential, use them lawfully, and tell us promptly if you believe they have been misused. You are responsible for activity under those credentials unless you have notified us of a compromise.

Software development and technology services

Custom development, implementation, and related professional services are delivered according to the agreed scope, timeline, and assumptions in the applicable proposal, SOW, or contract.

Changes to scope, third-party dependencies, client delays, or incomplete materials may affect timeline and fees. Those effects are handled under the engagement documents, not by these website Terms.

Unless an engagement document says otherwise, estimates and discussions before signature are indicative only.

SaaS, products and subscriptions

Where Mulsetu offers a software product or subscription, access, usage limits, support, and billing are described in the product’s subscription terms, order form, or in-product notices.

Those product-specific terms take precedence over these website Terms for use of that product. We do not state prices, service levels, or uptime guarantees in these Terms.

Client responsibilities

You will provide timely access, decisions, content, and materials reasonably required for us to perform the work. You confirm you have the rights to provide them.

You remain responsible for your own business decisions, regulatory obligations in your industry, and how you use any software we deliver or operate with you — except where an engagement document assigns a specific duty to us.

Payments, fees, refunds and cancellations

Fees, invoicing, payment method, taxes, and due dates are set in the applicable proposal, SOW, order form, or contract. These Terms do not publish a price list.

Refunds, pauses, and cancellations follow the engagement or subscription document. If that document is silent, fees for work already performed or for a committed period are generally non-refundable, to the extent allowed by applicable law.

If consumer, tax, or invoicing rules in your jurisdiction give you additional rights, those rights apply alongside the engagement documents.

Intellectual property and ownership

The Mulsetu name, marks, website, and materials we publish remain the property of Mulsetu Agrotech Private Limited or its licensors. You may not copy or commercially reuse them without written permission, except as allowed by law.

Ownership of code, designs, and other deliverables created for a client is defined in the applicable engagement document. Pre-existing tools, libraries, and know-how we bring to a project remain ours unless that document assigns them.

Client-provided content and data

Content, data, and credentials you supply remain yours. You grant us a limited licence to use them solely to respond to an enquiry or to perform agreed work.

You are responsible for the lawfulness and accuracy of what you provide, including any personal data of third parties.

Third-party services and integrations

Work may depend on third-party platforms, APIs, hosting, stores, or licences. Those providers have their own terms. We are not responsible for their outages, policy changes, fees, or discontinuation.

Links on the website to other sites are for convenience only.

Confidentiality

Each party will treat the other’s non-public business information as confidential and use it only as needed to evaluate or perform the work, unless disclosure is required by law or the information is already public through no fault of the receiving party.

A separate non-disclosure agreement may apply where signed.

Warranties and disclaimers

The website is provided “as is.” To the extent permitted by law, we disclaim warranties that it will be uninterrupted, error-free, or fit for a particular purpose.

Warranties for paid work — if any — appear only in the applicable engagement or subscription document. We do not, in these Terms, offer performance guarantees or certifications.

Limitation of liability

To the extent permitted by applicable law, Mulsetu Agrotech Private Limited is not liable for indirect, incidental, special, or consequential loss, including lost profits or lost data, arising from use of the website or from services except as set out in a signed engagement.

Any cap on liability for paid work will be stated in that engagement or subscription agreement. Nothing in these Terms limits liability that cannot be limited under Indian law.

Indemnification

You will indemnify and hold harmless Mulsetu Agrotech Private Limited and its officers and employees from claims, losses, and reasonable costs arising from your misuse of the website, your breach of these Terms, or materials you provide that infringe third-party rights — except to the extent caused by our wilful misconduct.

Service availability and changes

We may change, suspend, or withdraw website content or features. We do not guarantee uninterrupted access to the website.

Changes to a paid product or project environment are governed by the applicable subscription or project agreement.

Termination

You may stop using the website at any time. We may suspend or restrict website access if these Terms are breached or if we need to protect the site or other users.

Ending a paid engagement or subscription follows the notice, wind-down, and fee provisions in that contract.

Governing law and jurisdiction

These Terms are governed by the laws of India, without regard to conflict-of-law rules.

Subject to the dispute-resolution section below, courts of competent jurisdiction in India shall have jurisdiction, except where a signed engagement names a different forum.

Dispute resolution

The parties will first attempt to resolve a dispute in good faith through discussion.

If that fails, either party may pursue remedies available under applicable law in the courts described above, unless a signed engagement requires mediation or arbitration — in which case that engagement controls.

Changes to these terms

We may update these Terms. The “Last updated” field on this page will change when we do. Continued use of the website after an update constitutes acceptance of the revised Terms, except that signed engagements remain governed by their own change-control clauses.

Contact information

Company: Mulsetu Agrotech Private Limited

Website: mulsetu.com

Email: founder@mulsetu.com

You may also use the contact or booking form on the website.